Paste your Google Webmaster Tools verification code here

Drones and Robots Taking Over Amazon?

 

Have you seen this yet? While still in the “this could become reality..someday” stage, this may be the future of Amazon:

 

I have to admit, when I first saw this video, I could think of 1,000 things that could go wrong with this, but also thought of how cool it would be. You just never know what can happen in the future.

 

While Amazon is dreaming big with the drones, they have also shared that they have also had another futuristic plan in the works, one that will be coming to fruition much sooner than any drone – robots in fulfillment centers.

 

The company plans to increase efficiency while decreasing costs for shipping while speeding up what is already touted as speedy delivery by employing such robots. The robots would be used to pluck merchandise from shelves and deliver to workers, hopefully creating a quicker process overall. And, it can potentially save Amazon up to $916 million per year – that is a significant efficiency.

 

Companies, especially e-commerce sites, are tightening their processes to provide the quickest, least expensive service offerings and products to their customers. Technology is helping that effort, and companies are getting creative in ways to cut costs and pass those on to customers.

 

What do you think? Will we ever see an Amazon drone? Is it a realistic expectation for the future? Please join in the conversation and share your thoughts with the community!

 

Share

Author: Ann Michaels & Associates

Ann Michaels & Associates has been providing customer experience measurement services since 1998. We provide a full range of services to meet the needs of all industries and company sizes, including mystery shopping, customer and employee feedback services, and social media management.

Leave a Reply

Your email address will not be published. Required fields are marked *