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Happy New Year!

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From all of us at Ann Michaels & Associates, we wish you a happy, healthy and prosperous New Year! We are grateful for your readership and look forward to connecting with you even more in the new year!

It’s always a good time to look back on the year, and we wanted to share links to our five most popular blog posts:

When Mystery Shopping and Feedback Surveys are BFF’s

Automated Phone Systems: Don’t Make These Mistakes

Employee Feedback Gone Wrong

Tips for Learning About Your Competitors

What Makes Consumers Want to Sabotage Your Brand?

Do you have a topic you’d like to see covered, or a question you’d like to ask? Do you want to learn more about our services, including mystery shopping, customer feedback, social media monitoring, and quality control monitoring? Feel free to send us an email (just click here) and we’ll be happy to help!

Thank you again for being a part of our blog – we look forward to sharing more with you in 2017!

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Author: Ann Michaels & Associates

Ann Michaels & Associates has been providing customer experience measurement services since 1998. We provide a full range of services to meet the needs of all industries and company sizes, including mystery shopping, customer and employee feedback services, and social media management.

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