Lego Rep Offers Life Lesson to Young Customer

 

lego-superhero

 

I love hearing great stories about companies going above and beyond, and this one is no exception.

When a 7 year old boy did not follow his father’s rules, he lost a figure in his Lego set. The dad, in trying to teach a lesson, essentially told his son he should not have taken the Legos out of the house and suggested he try emailing Lego to see what might happen.

The father could not have asked for a better response – not only did the company rep send the boy a replacement, but one that was “cooler” than what he had, but the rep included some life lessons – always listen to your parents, and keep the promises you make.

lego-letter

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