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Spot Checks – A New Form of Mystery Shopping

 

SpotCheck logo 2016

 

Mystery shopping just got easier!

 

We are pleased to introduce our new Spot Check Mystery Shopping Program – it’s a mobile based, simplistic approach to mystery shopping.

 

We understand that each company’s needs are different, and we have heard requests for simpler programs for a variety of reasons, whether it’s to start a discovery program for those who have not used mystery shopping in some time (or ever) and want to see where they are on the most basic service points or if it’s a company that’s rolling out a new product or promotion and want to make sure all locations adhere to the marketing/presentation/talking points set forth.
We also understand that companies are pressed for time – starting a customized, more complex program takes time, and sometimes companies need quick data.

 

Spot Check Mystery shops serve both purposes – you can order shops on our self-serve portal and get started with no effort on your part. Your locations will be evaluated using a basic, standard evaluation form and shoppers will be deployed. From there, you and key company members will receive email notifications as shops are completed.

 

Take a look at our newest service offering or start a program to see how it works! There is no commitment on your part – order shops as needed or request that they happen on a regular basis.

 

Have questions? Please don’t hesitate to contact us to learn more about the Spot Check Mystery Shopping Program – we’re always happy to help!

 

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Author: Ann Michaels & Associates

Ann Michaels & Associates has been providing customer experience measurement services since 1998. We provide a full range of services to meet the needs of all industries and company sizes, including mystery shopping, customer and employee feedback services, and social media management.

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