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Calling in Sick? Don’t Use These Excuses

 

It’s Monday, the start of another work week. Mondays can be tough, and calling in sick may be tempting. But, you may want to watch out – between crazy excuses and employers checking up on you, you may want to think twice.

 

Career Builder released results of their annual study looking at calling off work, including how many do it for what reasons, and how employers deal with it.

 

What’s the most popular month to call off work? You probably guessed it, but December was noted as showing the highest percentage of employees calling off work, followed by January and then February.

 

The study also revealed that 32% of respondents called in when they weren’t actually sick. The reasons for missing work?

 

  • Just don’t feel like going (33%)
  • Needed to relax (28%)
  • Doctor appointments (24%)
  • Catching up on sleep (19%)
  • Running errands (14%)

 

The study also revealed the craziest reasons employees have called off based on responses from managers included in the study. Review the list carefully so you don’t use any of these the next time you call in sick to work:

 

· Employee’s false teeth flew out the window while driving down the highway

· Employee’s favorite football team lost on Sunday so needed Monday to recover

· Employee was quitting smoking and was grouchy

· Employee said that someone glued her doors and windows shut so she couldn’t leave the house to come to work

· Employee bit her tongue and couldn’t talk

· Employee claimed a swarm of bees surrounded his vehicle and he couldn’t make it in

· Employee said the chemical in turkey made him fall asleep and he missed his shift

· Employee felt like he was so angry he was going to hurt someone if he came in

· Employee received a threatening phone call from the electric company and needed to report it to the FBI

· Employee needed to finish Christmas shopping

· Employee’s fake eye was falling out of its socket

· Employee got lost and ended up in another state

· Employee couldn’t decide what to wear

 

As a manager, what are the craziest excuses you’ve heard? It’s a fun Monday topic – join in the conversation and let’s share a few laughs!

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Case Study: Panera Debuts Tablet Ordering

Panera

 

 

Ordering via tablets is making its way into restaurants and the quick serve industry, and it has proven successful. Panera is one that a tablet was recently spotted – after watching customers, it seemed that customers were receptive to the concept and turned to the tablet to place orders versus waiting in line.

 

The system allows customers to place their order without waiting in line. After their meal, the receipt is sent to the customer via email, and a quick feedback survey consisting of three questions is included. This is a great example of how Panera is making the most of the tablet technology.

 

In sit down restaurants, the increased sales and tips are being realized. According to a recent study, the use of tablet ordering cuts the meal time by seven minutes – not only is this more efficient for guests, but it also allows for tables to be turned over more quickly. For servers, that is good news: more tables can result in higher tips.

 

tip

To add to the increased efficiency and resulting guest satisfaction, tablet based ordering can take things to the next level with restaurant guests, if tablet based consoles are used to their maximum potential.

For example, the Customer Engagement Console allows for a robust program that can incorporate customer feedback, encouragement to sign up for loyalty programs, and a gateway for guests to join the restaurant on social media while they’re still at their table. Throw in a feedback survey and restaurants have a quick, efficient way to truly engage with the customer on various levels while ensuring customer satisfaction and loyalty.

Technology is making improvements for the restaurant industry. While retailers may be a bit slower to adapt to the tablets in their locations, I anticipate that this will increase significantly in 2014.

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The #1 Time Waster At Work

 

Bet you’re thinking it’s social media and/or internet surfing, right?

 

According to a recent study, not so much.

 

The biggest time waster, as deemed so by respondents of a recent survey, indicated that chatting with coworkers took up their time, followed by computer issues and meetings, and lastly by internet surfing.

 

The infographic below looks at what waste employee’s time. It’s interesting to note the statistics on meetings – 37% believe that half of their time is wasted in meetings. This is further perpetuated by the statistics on how people spend their time in meetings, with significant percentages reporting that they are daydreaming, doing other work, or skipping the meetings all together.

 

Social media can’t take the blame according to this study. It appears that employees are less involved in online activities than we are led to believe during work hours. Take a look at the infographic to see where your thoughts fall into line with the study before the new work week starts.

 

TD-Infograph_Common-time-wasters

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